Who we are

Our website address is: himalayashilajit.com

At Himalaya Shilajit, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the data you provide to us. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect various types of information from you, including but not limited to:

Personal Information:

When you purchase our products, create an account, or contact our customer support, we may collect personal information such as your name, email address, postal address, phone number, and payment details.

Website Usage Information:

We may collect non-personal information about your interactions with our website, including IP address, browser type, device information, and browsing behavior, through the use of cookies and similar technologies.

Customer Feedback:

If you choose to provide feedback or participate in surveys, we may collect your opinions and preferences.

Use of Information:

We use the information we collect for various purposes, including but not limited to:

Providing Products and Services:

To process your orders, deliver products, and manage your account.

Customer Support:

To respond to your inquiries, address your concerns, and provide assistance.

Personalization:

To customize your experience with our website and tailor product recommendations based on your preferences.

Marketing and Promotions:

To send you updates, newsletters, and promotional offers about our products and services. You can opt-out of these communications at any time.

Analytics:

To analyze and improve the performance of our website, products, and marketing efforts.

Legal Compliance:

To comply with applicable laws, regulations, and legal processes.

Data Sharing:

We do not sell or rent your personal information to third parties. However, we may share your information with the following entities for specific purposes:

Service Providers:

We may engage third-party service providers to perform tasks on our behalf, such as payment processing, shipping, and customer support. These providers have access to your information only to the extent necessary to carry out their duties and are bound by confidentiality agreements.

Business Partners:

We may share your information with trusted business partners for joint marketing or promotional activities. However, we will obtain your consent before doing so.

Legal Obligations:

We may disclose your information when required by law or in response to valid legal requests.